You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
This article provides information on the Mercer change request process :
When accessing the platform, you may have noticed that your benefits may have different statuses. You can find what each means below: Available - Benefit is available for opt-in / opt-o...
If your employees have benefits such as private medical insurance, it is likely that these benefits come with 'enrolment windows'. This means that your employees have a certain number of days to e...
If you have any questions regarding your benefit, the first place to check would be the benefit note. To access this, simply click on the relevant benefit. Once there, click on "Show more" ...
Info on how and when insurance documentation is sent out once a policy is live Once your policy status has been updated to ‘Active’ by our operations team in your profile, this means your po...
Strength in culture Ready to start a conversation around diversity, equity, and inclusion? Organizations agree diversity, equity, and inclusion are vital for building a strong compan...
You’ve got to be Flexible Explore some of the most important considerations related to returning to office, hybrid work, and flexibility Flexible work arrangements aren’t a novel t...