Lois Lane

Updating employee information accurately is vital for benefits administration. Instead of editing records one by one, HR admins can efficiently amend multiple employee details via upload on the ben...

In order to find the password for periodic reports, you'll need to go to Reporting > Report Scheduling: Then you'll see the list of scheduled reports below, and you'll need to identify the report y...

To make changes to your benefits, a benefit selection window must be open on your benefits account (such as a Monthly Benefits Selection Window or the Annual Benefits Window, for example). These be...

On your benefits account, there are some benefits which, once selected, they will automatically renew each year and remain active on your account at the level you have previously selected. The  ben...

In some cases, benefits can be deselected or removed if a relevant enrolment period is open on your benefits account (such as a Monthly Benefits Selection Window or the Annual Benefits Window, for ...

Type of 3rd party websites:The benefits platform holds access to different vendor websites.Part of these websites can be accessed at any time, however they are not managed by Darwin:Pages for benef...

A dependant - When referring to the benefits platform, a dependant is a family member -your partner/spouse, children (including your partner’s children or adopted children) and, in some rare cases,...

In the unfortunate case you missed a window of selection take into account the following:In case you did not manage to select a benefit during the reoccurring Monthly Window, you would simply need ...

There are various methods through which a benefit can be deducted. This is decided by the company or, sometimes, by the provider or other legal requirements applicable in your country. Please find ...

Before making any benefit selections or changes, we recommend always reading all the information that the benefits platform currently holds about your benefits.This section has been created to ensu...