You can access any brochures or policy documentation available for your benefits by accessing the Benefit Information page.Please bear in mind that all policy documents are usually stored under an ...
If you have logged in to your account and wish to make a benefit selection, or simply to check your financial information, you can have a look at the costs of your benefits in 2 easy steps.1. Acces...
You cannot see the money amounts on your account when you first log in because they are hidden by default for confidentiality.How to activate them?You can always activate them by switching the “Val...
On your benefits account, you can only select benefits that you are eligible for, based on eligibility rules that have been agreed upon by your employer.To check your eligibility, follow the steps ...
How to start?Log in to your benefits account:If you need support in accessing your account, please click here.Complete your benefit selection:Go through this article to see more details on how to c...
Following the completion of a successful selection or change to your benefits, a congratulatory message is displayed on your benefits account and a confirmation email is usually sent out to your co...
After successfully completing a benefit selection, it is important to understand when the new benefit will become effective.The effective date of a successful benefit selection might differ based o...
This process applies only for UK Private Pension schemes.If you have been auto-enrolled into the Pension benefit within the last 30 days, you should have received a letter/e-mail confirming the ste...
If this option is not visible on your account, it means that it is not managed through our platform or it is not currently available for you.To access the Reimbursement/Spending Account section, pl...
Following a personal or professional Life Event/Change in circumstance, you may be entitled to request a selection window, if this is something your benefits platform offers access to.In order to r...