Selectable benefits/Checking your eligibility or entitlement for benefits

On your benefits account, you can only select benefits that you are eligible for, based on eligibility rules that have been agreed upon by your employer.

To check your eligibility, follow the steps below:

1. Log in to your benefits account
2. For assistance with this process, please click here.
3. Access the Benefits overview
4. To access this page, you will need to firstly locate the Benefits tab, usually found next to the ‘Home’ button.[OA1] 

1. Check all the benefits you are eligible for

Here you will find all the benefits:

• Active: Benefits that you already selected.
• Available: Benefits that are selectable and you are eligible for, but you have not yet selected.
• Unavailable: Benefit that are not selectable currently, but you are eligible for. For these, you will need to wait for a suitable benefit window to open.
• Task to Complete: Benefits for which you have a pending action to carry out for them to become active.
• In Cart: Benefits you are in the process of selecting but have not yet Confirmed their selection.
• Filter based on the benefits you want to see

Things to consider:

Eligibility rules have been established based on your company’s benefits scheme and have been setup to reflect the guidelines of your contract.

Benefits that you are eligible for but are not displayed on the “Benefits Overview” page might be managed internally. You might find some information about them under the “Home” page or “Quick Links” section. If further support is needed, please approach your employer.