How to Add/Update Dependant?

Adding/Updating dependant information

1. Once you are logged in to your benefits account, click on the profile icon at the top right-hand corner of the page and select "Dependants".

1. If a benefit selection window is open, you will have the option to "Edit" or "Add a dependant".

For any child dependant, please make sure that you confirm if they are in full-time education because this might impact their eligibility for certain benefits.

1. Once you have entered/updated the required information, please make sure to "Save" your changes.

Please note that if fields are inactive/greyed out, it means they can only be updated on your internal HR platform and this will then be fed into our system automatically via data feed. Should you encounter any problems with your internal HR platform, please approach your employer.

What happens next?

• If you have updated your personal details through your internal HR system, it will be updated on our system once we receive the data change from your employer.
• If you have updated or added dependant information directly to your account, you can assign your dependant/s to your benefits during an enrolment period wherein the benefit you are interested in is amendable.

Things to consider:

As a general rule, a dependant is considered to be a child (foster child, stepchild), a partner/spouse that lives with you. Some benefit policies might accept other type of dependants. For more information on the benefit policies.

If you have more questions, please raise a request with the Help Desk team.